Who is responsible
Riverside by Signature is responsible for the personal information submitted through this website. Questions about this notice or your information can be sent to info@rvsevents.co.uk.
What we collect
When you make an enquiry, we may receive your name, email address, telephone number, event date, guest numbers, venue preferences, budget range and any notes you choose to provide. Basic technical security logs may also be created by the website host.
Why we use it
We use enquiry information to answer your request, check availability, prepare a proposal, arrange a viewing and keep an appropriate record of the conversation. We do not sell your personal information.
Who may receive it
Information may be handled by trusted suppliers that support hosting, email, security or event delivery, only where needed for those services. If your brief includes decor, production, catering or bar services, relevant details may be shared with the team coordinating that part of your event.
Maps and external services
The website may display Google Maps and link to external services. Those providers process information under their own privacy terms. The preview itself does not intentionally place advertising cookies.
How long information is kept
Enquiry information is kept only for as long as it is reasonably needed to respond, provide requested services, meet legal or accounting duties, or resolve a dispute. It is then deleted or securely anonymised.
Your choices and rights
You may ask for access, correction, deletion, restriction or a portable copy of your information, or object to certain uses, subject to applicable UK data-protection law. Contact info@rvsevents.co.uk to make a request. You may also raise a concern with the UK Information Commissioner’s Office.